Parts of a Jira

Client: Corporate Training
Date: December 2023
Services: eLearning Design and Development

Skills Applied:

• Video Recording (OBS Studio)
• Video Editing (Sony Vegas)
• Audio Editing (Sony Vegas & Audacity)
• Script Writing (MS Word)
• Image Editing (Adobe Photoshop). 
• Action Map (Miro Board) 

Click a Link Below for a Demonstration.

This project aimed to enhance training consistency for newly hired Quality Assurance Testers through eLearning placed on a corporate owned LMS. Focus was placed on the basic elements of the most widely used Bug Tracking software, Jira.

Assessment: 
This particular company was struggling with confusion on best practices with Jira creation methods and identifying necessary critical information. Numerous QA Testers had Jiras returned for additional information which slowed down fixes for software updates. The company agreed with my assessment that practice for newly hired testers was insufficient.  

Deliverables:
This project focused on creating a collated set of training documents consisting of interactive video, images, scripts, and audio for each Jira section along with peer review sessions that reinforced learning. 

Goals:
To quickly and efficiently help new Quality Assurance Testers in identifying the necessary elements of Jira, as configured by the company, through the consolidation of outdated confluence pages and meetings with Subject Matter Experts.  

Success Measures:
The Success of the Project was measured by evaluating the following:

• A reducing in returned Jiras to the reporting QA Tester due to missing information by 50% within 6 months.